Below is a list of frequently asked questions about our Intermodal Transportation Services within Canada. If you do not see your question answered please contact us at 1-888-594-4244 to find out more information on how we can help move your personal items.
Yes, you can ship your own ISO standard shipping container, please click here for more details.
We accept containers with gross cargo weight up to 40,000 lbs. If the weight of your cargo exceeds 40,000 lbs, please give us a call, as arrangements can be made in order to accommodate your shipment.
Personal effects, household goods, tools, etc.
Dangerous goods and hazardous materials.
Propane tanks are absolutely prohibited for transportation.
Insurance is always excluded, but available for an extra cost.
Yes you can, we offer the insurance coverage for your goods while in transit. Owner packed goods are subject to the Institute Clauses (C). Professionally packed goods are subject to the Institute Causes (A). Subject to deductibles as per schedule. There are certain limitations and exclusions. Valued inventory may be needed. Please call us for more details.
You do not have to purchase insurance offered by your company, however we will ask you to sign a waiver if insurance offered by us would be declined.
We do not accept recreational trailers for transportation.
We do not offer trailer services.
We accept direct deposit, wire transfer, certified cheque, and money order. Credit Card payment form will have to be filled out and faxed back to us at least five business days prior positioning of the container. Deposit of $1000.00 CDN + tax will be charged to the credit card two business days prior positioning of the container at origin, some exceptions for remote locations may apply, please call us for more information.
The whole amount may be paid by Visa and MasterCard as well, 3.3% convenience fee will apply. 100% payment is required prior final delivery at destination. If paid by certified cheque or money order, please allow 3 business days for payment processing.